UJET.cx is an AI-powered cloud contact center platform founded in 2015 and based in San Francisco, California. The company specializes in modernizing traditional contact centers into intelligent customer experience hubs through its innovative Contact Center as a Service (CCaaS) and Workforce Management (WFM) solutions. UJET's platform is designed to enhance customer interactions by integrating voice, digital, and self-service channels.

The core offerings include AI-driven CCaaS, which automates customer service and provides real-time sentiment analysis, and WFM tools that optimize operations with forecasting and data-driven insights. UJET also emphasizes security and compliance, minimizing the storage of personally identifiable information (PII) to build customer trust. With a global presence and a focus on businesses of all sizes, UJET aims to improve customer satisfaction and streamline operations through its advanced technology and seamless integration capabilities.