Interface.ai is a fintech company based in California that specializes in AI-driven solutions for the banking sector, focusing on credit unions and community banks in the USA. Founded by CEO Srinivas Njay, the company develops Intelligent Virtual Assistants (IVAs) that provide 24/7 customer support and personalized financial assistance.

The core product is an AI-enabled Interactive Voice Response (IVR) automation platform designed to enhance customer experience by reducing wait times and automating routine banking interactions. With over 60 pre-trained scenarios, the IVAs offer personalized financial insights, transaction automation, voice authentication, and call center optimization. Interface.ai's technology ensures a seamless experience across various channels while maintaining compliance and accuracy standards.

Currently, Interface.ai's solutions are utilized by more than 70 financial institutions in the United States. The company has received several industry awards, including the Finovate and CUNA Council 'Best of Show' awards, highlighting its innovation in fintech AI applications. With around 120 employees and significant funding, Interface.ai continues to grow and enhance how financial institutions engage with their customers.