Atomicwork is a technology company that specializes in agentic service management software aimed at enhancing the digital workplace experience. Their platform utilizes advanced AI, built on Microsoft Azure AI Foundry, to deliver IT Service Management (ITSM) and Enterprise Service Management (ESM) solutions. This empowers teams across various departments, including HR, IT, and Finance, to work more efficiently and collaboratively.

The core offering is the Agentic Service Management Platform, which connects people, processes, and products to facilitate digital transformation. It automates workflows, integrates enterprise applications, and improves operational visibility. Additionally, the Atom AI Assistant enhances IT support by allowing employees to access information directly within collaboration tools like Slack and Microsoft Teams. Atomicwork also provides a modern service desk experience with AI-driven automation and ensures enterprise-grade security and compliance with standards such as SOC 2 and GDPR. Their solutions are designed to optimize resource planning and increase productivity while maintaining high security standards.