Deskpro is a customer service software company founded in 2001 in an Oxford University dorm room. With a mission to make customer service more accessible, Deskpro has grown steadily over the years, maintaining profitability and expanding its global team and customer base. The company is headquartered in Austin, Texas, with a significant office in London, UK, which supports various operational functions.

Deskpro develops flexible and customizable help desk software designed to enhance customer support operations. Its platform allows organizations to manage complex customer interactions efficiently through intuitive ticket handling workflows and extensive customization options. The software supports multiple communication channels and has evolved through six major versions, with the latest being called Horizon. Deskpro's services empower support agents to deliver excellent service at scale, making it easier for customers to get their questions answered. The company recently secured $25 million in Series A funding to support its growth and innovation in the customer support software space.