Yalo is a Software as a Service (SaaS) company founded in 2015 and based in San Francisco, with operations in Mexico, India, Brazil, and the US. The company specializes in conversational AI and commerce, enabling businesses to engage customers through personalized conversations on popular messaging apps like WhatsApp.

Yalo offers a unified AI-powered platform that automates workflows in marketing, sales, and commerce. Key features include AI-powered sales assistants that create personalized shopping carts, a general AI advisor for employee support and customer insights, and conversational analytics tools for tracking engagement. This platform is designed to enhance digital customer relationships, particularly in emerging markets where messaging apps are widely used.

Yalo serves large consumer enterprises, including clients like Coca-Cola FEMSA and Grupo Coppel, helping them foster customer relationships and boost sales through conversational commerce. The company also provides tailored solutions for specific industries, such as the Yalo Automotive Cloud, which streamlines communication in the automotive supply chain. Overall, Yalo focuses on personalizing customer journeys and driving operational efficiency for its clients.